I have not been, nor will I ever be employed by your company because of your business practices. The store told me they could not honor it either. I have all kinds of documentation. Please let him know he was appreciate Katy Dalton Paula I feel sorry for the store managers that you all employ. When I go there they offer me a 10. Melissa My husband called store in Urbandale Iowa to order some parts and my card got charged 2 times for 140.
He thanked us with a smile. You guys should have more employees like her. Thanks for wasting 2 hours of my time autozone. Anthon Northington 305 Old Roanoke Road, K-9 Lagrange, Georgiav30240 502 533-0711… Other than this incident I was always pleased with Auto Zone , And was A Loyal Customer… john nichols I dont who you at your hemet ca 1550 florida ave the morons who Was stupid enough to think i wasnt looking at the this engie cooling fn,lower rad hose 1gal of the overated c-05 any who i had to get out of bed im old he getting there. The wrench was out of calibration and broke a head bolt and compromised other bolts integrity.
The bolt from the tie rod would just spin and could not be tightened. Unpacking stock and capturing stock then labeling and handover to storeroom assistant to pack away in shelves. The man said nothing to me then helped the gentleman behind me I stood back for 5-6 minutes no problem I did find it strange that nobody greeted me or even cared I was in the store. Aresha was at the counter and she acknowledge everyone and believe me it was a lot of us who came in and really showed great customer service. Thank you G DeBusk After working for Auto Zone Store 85 for 18 years I retired in August, 2010. Looks like Advance is my go-to now??? New laws are constantly popping up.
It is around 45 miles round trip. It takes 2 days to a week to get the part back. I got a boost and drove on home. The managemanagrr there installed my new battery but the terminals were on the wrong side so he touched negative with positive and it sparked as my alarm went off very loudly. He showed me everything I was looking for yesterday; helped me find the right battery terminals, told me how to install them, even showed me which ones were easier to put on! I am one of your best customer. Come to find out that I was given a red top battery when I needed a yellow to battery which is for electronics and not performance!! I will never shop with this company again. I believe she has had poor service and been disrespected before.
I am a car guy and all my friends are to and there opinion on autozone is the same as mine. Because I did not perform due diligence on the company, its employees and their well documented complaints from both sides of the parts counter, I got what I deserved. So I called the Autozone customer service and they told me I have 2 options either I go to the store and pay for it or order online and it ships to my house. The relocating was the hardest. It is now Thursday and I have no tracking information. I ask him to put a hold on them for me and that I was on my way. He asked me for the part s That I have now given him 5 times.
One of them said it was unreturnable. Biggest career mistake of my life. He stormed back into the store without any words to me. Obviously, the supporting industries have also grown as a result. I feel a lifetime warranty should be for exactly that.
Finally i went to 2222 n Cicero in Chicago Illinois and the lovely woman there let me return this part. I ask them if the alternator was good before I took it out of the store. And the reginal Manager that I spoke to didnt think she should have been fired either. This is not a good percentage for quality. Well I finished off the year positive.
I was told that the part was available at that location and was in stock, it was not. AutoZone is headquartered in Memphis, Tennessee. If Auto Zone is not willing to be responsible for human error then they need not offer the service. This guy stated exactly what is going on across the board I have worked for autozone for 5 yrs in management etc. I proceeded to give the mechanic the bulb and kept the container for future purchases. They tell me Naomi says take it or leave it. This job presents a unique and challenging sales atmosphere, that constantly makes you grow and change to serve your customers as best you can.
In July 2015, a settlement was reached between the parties for likely much less than the jury award but still in the multiple millions of dollars. Her disposition is always nasty and disrespectful. AutoZone expects its employees to force feed that water. It too is a Once in a Lifetime event. An order was placed for my car parts. I thought nothing of it, paid for the item and left the store with it.